Terms of service

Version 2026-10-01

1. Who we are

Mera Hissa (“we”, “us”) prepares the paperwork Indian families need to transfer a deceased relative’s bank accounts, shares, mutual funds, insurance and provident fund to the legal heirs. By using this site you agree to these terms.

2. What the service does — and does not

We work out which documents each institution requires, compute the statutory shares, and prepare completed forms, affidavits and covering letters. Packs are prepared automatically and released to you as soon as they are ready. Where a case cannot be prepared that way it is held and a person completes it.

• We are not a law firm and do not provide legal advice.
• We do not represent you before any court or tribunal.
• We cannot make an institution accept a claim, or make one move faster.
• In the documents-only packages we do not notarise documents or buy stamp paper.
• Some matters need an advocate (for example a succession certificate, probate, or Muslim intestate shares). Where yours does, the free check says so before any payment.

The advocate package. If you choose it, legal advice, review of the pack and any appearance before a court are provided by the advocate named on our advocate page, who acts for you directly under the rules of the Bar Council, not by Mera Hissa. The package also includes stamp paper for the documents in your pack. Court fees are not included.

3. Your responsibilities

The documents we prepare are only as accurate as the details you give us. You are responsible for the names, relationships, institutions and figures you provide, and for checking the finished pack before you file it. Leaving out a legal heir is the commonest cause of a rejected claim.

4. Fees and refunds

The fee is a single fixed amount, shown to you before you pay, and never a percentage of what you recover. If, after you pay, we find we cannot help with your matter, we refund the fee.

This is a one-time fee per case. There is no subscription, and nothing auto-renews or recharges your card. If you ever return for another matter, you pay for that matter, once, at the price shown before you commit.

5. No guarantee of outcome

Institution requirements change, and each institution decides its own process and timeline. We prepare your documents to the best current understanding of those requirements, but we cannot guarantee that a particular institution will accept a claim or act within any given time.

6. Your data

How we collect, use, store and delete your information is set out in our privacy notice, which forms part of these terms.

7. Limitation of liability

To the extent the law allows, our liability for any claim arising out of your use of the service is limited to the fee you paid us for the matter concerned. We are not liable for a loss caused by inaccurate information you supplied, or by an institution’s own decision or delay.

8. The “We search for you” service

For a fixed fee, shown before you pay, a person at Mera Hissa searches the places listed on our unclaimed money page that apply to the person who has died, and sends you a written summary of what was found, where, and what each claim will need.

• You authorise the search and confirm you are a legal heir of the person who has died, or are acting for one with their agreement.
• We search only where a portal allows a search with the details you give us. Where a portal requires your own login, we guide you through it on a call while you do it yourself. We never ask for an OTP or a password, and you should never give one to anyone claiming to be us.
• The fee pays for the search, not for a result. Many searches find nothing, and that is a useful answer. We cannot search private records no portal exposes, and we cannot guarantee that something exists or that every holding will be found.
• Claiming is separate. If something is found, preparing the claim is a separate fixed fee, which you are free not to take up.
• The details you give us (the person’s name, date of birth, PAN and similar) are used only to run the searches, and are deleted 30 days after we send your summary unless you go on to open a case with us.

9. Changes to these terms

We may update these terms. The version date at the top shows when they last changed, and continued use of the site after a change means you accept the updated terms.

10. Governing law and contact

These terms are governed by the laws of India, and the courts at New Delhi have jurisdiction. Questions about them can go to info@merahissa.in or +91-99531-36264.